AV Service Engineer

Job Description

Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.

Opportunity

An exciting opportunity has arisen for a self-motivated, multi-disciplined, driven, and experienced service Engineer to join Hutchison Technologies. The successful candidate will take pride in supporting our customers and ensuring that we deliver a first-class service. This role is based in and around the South, near the London area. Ideally the candidate will be located within a 30 minute commutable distance of Greater London. The role will have you attending our clients based generally up to a 2-hour drive from greater London, including central London. If required, you could be asked to attend jobs further afield on occasion (generally within South UK).

Responsibilities:

• Attending client sites and resolving issues in a timely and neat manner.
• Communicating with clients.
• Self-motivated with a commitment to the issue at hand.
• Using problem solving skills to find faults and consistently provide high standard solutions.
• Delivering end users training after installation of new devices
• Accurately completing job reports, explaining steps taken, and getting sign-off by the client
• Accurately completing other service records
• Building relationships with clients
• Identifying sales opportunities with existing clients and feeding back to our Sales team
• Conducting and recording site surveys to a high standard
• Maintaining standards of technical excellence within the team
• Occasionally working on building sites where required to help commission systems.
• Participating in various training and development

Requirements:

• A minimum of three-years’ experience** working predominantly in an AV engineering role (wireless mic systems, basic mixers, zoned mixers, DSPs, amplifiers, public address systems, rack wiring, speakers (LowZ and 100v), TVs, HDMI solutions, projectors, interconnections, wiring, connector cable pin-outs)
• We also work in Effect (DMX) Lighting, Data, Telecoms, RF and Access Control fields. The engineer would be happy to develop skills over time in these areas to service our clients.
• Previous experience of using problem solving skills to find faults and provide high quality solutions.
• Able to read and understand AV system schematics and drawings.
• Able to terminate cables to industry standard.
• Understand PC based IP networks.
• ECS – Electrotechnical Certification Scheme or equivalent
• Able to work under pressure to tight timescales.
• Flexible approach to working hours.
• Presentable in appearance when on site.
• Professional in manor.
• Full UK Driving Licence
• Passport holder
** unless applying for a junior/training role

Desirable

• CTS
• IPAF
• PASMA
• AVIXA/Infocom

What we offer in return

• A competitive salary
• Company Pension Scheme
• Company vehicle
• 32 days paid holiday (including bank holidays)
• High-quality equipment
• In-house training on our systems
• Technical Support (on phone and chat) where needed when out on jobs.

Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading provider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.